Coronavirus (COVID-19) Updates

Please read the following important information regarding COVID

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember is you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.

Opening Hours

Monday - Thursday

5:00am - 8:00pm

Friday

5:00am - 7:00pm

Saturday 

6:00am - 6:00pm 

Sunday

7:00am - 5:00pm

Update - 02/08/2021

As per the State Government directive, lockdown restrictions will be extended for South East QLD, meaning we will remain closed until the 8th August or further Government direction. 

Read more here QLD Government Update 

Restrictions are subject to change in line with the extended lockdown revisions from the State Government.  

 

Your Membership    

  • Your membership will remain on free suspension for the further closure period. 

  • All future bookings you have made (for the closure period) will be cancelled.   

  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.    

  • We will be giving you FREE access to the Home Fitness Network during the closure period, please check your email for access. 


Current Restrictions 

If you reside in any of the 11 LGAs, (Brisbane City, Moreton Bay Regional Council, Gold Coast, Ipswich, Lockyer Valley Regional Council, Logan City, Noosa Shire Council, Redland City, Scenic Rim Regional Council, Somerset Regional Council, Sunshine Coast Regional Council) you can only leave your home for 4 reasons. 

  • shopping for essential goods and services 

  • for medical or compassionate care 

  • to exercise, or for essential work or education. 

  • to receive a COVID-19 test or vaccination. 

 

Shopping and exercise must be done within 10km of the home. 

We understand that these restrictions effect everyone differently, we want to let you know that we are thinking of you during this time and if you need our support we are here. 

Let's continue to work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.  

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

 

Free Access to our MHeLP Program 

At this time, we will continue to provide members with FREE access to the Belgravia Foundation’s Mental Health eLearning Program (MHeLP) - an online resource that equips the learner to better understand their own and others mental health and improves their confidence to support someone living with a mental health condition.  
 

Click Here to Access FREE MHeLP Training 

Update - 31/07/2021

3-Day Lockdown in place 

 As per the State Government directive, 11 South East Queensland LGAs will be entering a 3 day lockdown effective from 4pm today. This means we will be closed effective from 3pm tonight (Saturday 31 July) for 3 days. 

Read more here QLD Government Update 

This period is subject to change in line with revisions from the state government.  

Due to this temporary closure, please read below what this will mean for you, our members and guests.  

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).   

Your Membership    

  • Your membership will be placed on a free suspension for the closure period. 
  • All future bookings you have made (for the closure period) will be cancelled. 
  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.  
  • We will be giving you FREE access to the Home Fitness Network during the closure period, please look out for an email on Monday with your access code. 

What does the 3 day lockdown mean?    

If you reside in any of the 11 LGAs, (Brisbane City, Moreton Bay Regional Council, Gold Coast, Ipswich, Lockyer Valley Regional Council, Logan City, Noosa Shire Council, Redland City, Scenic Rim Regional Council, Somerset Regional Council, Sunshine Coast Regional Council) you can only leave your home for 4 reasons. 

  • shopping for essential goods and services 
  • for medical or compassionate care 
  • to exercise, or for essential work or education. 
  • to receive a COVID-19 test or vaccination. 

Shopping and exercise must be done within 10km of the home. 

We understand that these restrictions effect everyone differently, we want to let you know that we are thinking of you during this time and if you need our support we are here. 

Let's continue to work hard, together as a community to stop the spread! We are counting down the days until we can once again see you return and enjoy our facilities.  

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Update - 02/07/2021

As per State Government directive, we will be closed for an additional 24-hours in line with the QLD Govt restrictions.  

We will reopen on Sunday 04-July - pending revisions from State Government. 

As a reminder, by staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).   

 

Your Membership    

  • Your membership will be continue on free suspension for the extended 24-hour period. 

  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.    

 

We thank you for your patience and cannot wait to reopen our doors to see you again! 

Read QLD Govt updates here Novel coronavirus (COVID-19) | Queensland Government (covid19.qld.gov.au) 

Update - 29/06/2021

As per State Government directive, we will be closed from 5pm today (29-June) in line with the 3-day lockdown.  

We will reopen on Saturday 03-July. More information to come pending revisions from State Government. 

Due to this temporary closure, please read below what this will mean for you, our members and users.   

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).  


Membership   

  • Your membership will be placed on a free suspension for the 3-day closure period.  

  • All future bookings you have made (for the closure period) will be cancelled.  

  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.   


What does a 3 Day lockdown mean? 

Anyone in the South East QLD, Townsville, Palm Island and Magnetic Island area are required to stay home, with four exceptions: 

  • To shop for essential items such as groceries or medicines 

  • Attend to medical or healthcare needs including emergencies, compassionate requirements, and looking after the vulnerable. 

  • To get vaccinated 

  • To exercise with a maximum of two adults from the same household, and limited to one hour per day, within a 5km radius from home. Masks must be worn except for vigorous exercise. 

  • Work, where you cannot work from home or remotely 

 

I booked in for a session. Will these run as planned? 
Unfortunately, not. Any booked sessions will be cancelled because we must close our doors from 5pm on 29-June 2021. We will reopen on Saturday 03-July – pending Govt advice. We will keep you updated on re-opening so you can start to train with us again. 
 

Please check our Facebook page and your email inbox to for the latest advice. 

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

 

Read QLD Govt updates here Novel coronavirus (COVID-19) | Queensland Government (covid19.qld.gov.au) 

Update - 28/06/2021

Following the State Government announcement, effective 1am Tuesday 29-June, restrictions will be introduced for the following Queensland LGAs: Noosa, Sunshine Coast, Ipswich, Logan, Redlands, Morton Bay, Brisbane, Gold Coast, the Scenic Rim, Lockyer Valley, and Somerset. 

Masks are mandatory in all non-residential indoor venues. Please carry a mask and wear it whenever you are outside the house (excluding vigorous exercise or when seated). 

You can remove your face mask when you leave your residence if you are: 

  • eating or drinking 

  • directed to remove the face mask to ascertain identity. 

  • engaged in vigorous exercise. 

  • a child under 12 years 

  • have condition or disability which makes wearing a face mask unsuitable. 

Our venue will have capacity restrictions in line with Government guidelines. Please check our website for details or contact our team where you need further information. 

 

Check-in: 

  • Please use the Check In QLD app or Contact Register Sign-in Sheet when you arrive in centre. 

QLD Government Advice* 

Click HERE for information from QLD Government. 

Rest assured, we will continue to operate with COVIDSafe initiatives and practices in place to provide a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our operations to cater for capacity restrictions.  

For our members and guests who cannot wear a face covering due to valid medical reasons, please contact our friendly team who can best guide you with advice, prior to your visit.  Please submit your enquiry through the CONTACT US page on our website, where you need further assistance. 

 
Let’s ensure we all do our part 

  • Keep 1.5m apart 

  • Wash your hands regularly 

  • If you’re feeling unwell, stay home & get tested 

  • Plan your visit. Check our website for operating hours and timetables 

We'd like to thank you for your ongoing support as we all work together to stay COVIDSafe. 
 

Let’s ALL do our bit to ensure we keep our Community, COVID-safe. 

Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
 

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website.

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
 

TripAdvisor Panel

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